Computer Operator
University of Utah
Salt Lake City, UT
Full-time
Information Services / Technology (IT)
Posted on April 15, 2024
Announcement
Details
Open Date
04/15/2024
Requisition Number
PRN14723N
Job Title
Computer Operator
Working Title
Computer Operator
Job Grade
B
FLSA Code
Nonexempt
Patient Sensitive Job Code?
No
Type
Non Benefited Staff / Student
Temporary?
No
Standard Hours per Week
19
Full Time or Part Time?
Part Time
Shift
Day
Work Schedule Summary
2 pm- 6 pm Monday – Friday
Is this a work study job?
No
VP Area
U of U Health - Academics
Department
00820 - Eccles Hlth Sci Library Oper
Location
Campus
City
Salt Lake City, UT
Type of Recruitment
External Posting
Pay Rate Range
14.00
Close Date
Job Summary
The Eccles Health Sciences Library ( EHSL) and is seeking a new partner in helping us improve the tech support for the students, staff, faculty, and patrons of the library as well as for the Eccles Health Sciences Education Building ( EHSEB).
In this position you will be the first line of support for users seeking help with technology in the buildings. These will include PC and Mac computers, A/V equipment, peripherals, printers, networking, and software. You will assist patrons with their personal devices as well, including their phones, laptops, tablets, and other computing devices.
We foster an environment of curiosity and encourage all our employees to think creatively and to propose new projects that may or may not have an immediate curricular impact. Previous employees have helped establish 3D printing and VR development programs, for example.
We value a diversity of cultures, backgrounds, orientations, identities, and life experiences. We know that we become better as we expand our ways of thinking.
Responsibilities
Computer Operator will provide tier 1 technical support and implementation of computer technology solutions to the library and the EHSEB. In a team environment, the individual will participate in the delivery of computing services to in-house and remote users of the library. The individual will be the first contact for technology support for classes, instructors, students, staff, and others with questions related to computer hardware, software, audio/visual, web services, printing, and other related technologies.
This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
Work Environment and Level of Frequency typically required
Nearly Continuously: Office environment.
Physical Requirements and Level of Frequency that may be required
Nearly Continuously: Sitting, hearing, listening, talking.
Often: Repetitive hand motion (such as typing), walking.
Seldom: Bending, reaching overhead.
Minimum Qualifications
One year of computer operations experience or equivalency (one year of education can be substituted for two years of related work experience); demonstrated human relations and effective communication skills are also required.
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Preferences
Work experience in using MacOS, Windows, basic networking and knowledge of predominant operating systems in the current computing environment highly preferred. Additional experience troubleshooting audio visual components including technologies such as microphones, projectors, and control units (e.g.- Crestron). Candidates should have a proven ability to work in a team environment while exercising a high level of reliability, communication and cooperation with colleagues. Preference will be given to those candidates with educational training in computer sciences, information systems, or related degrees in computing.
Special Instructions Summary
Additional Information
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS' post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.
All qualified individuals are strongly encouraged to apply. Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action ( OEO/AA). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/
Online reports may be submitted at oeo.utah.edu
https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
Posting Specific Questions
Required fields are indicated with an asterisk (*).
Required Documents
Details
Open Date
04/15/2024
Requisition Number
PRN14723N
Job Title
Computer Operator
Working Title
Computer Operator
Job Grade
B
FLSA Code
Nonexempt
Patient Sensitive Job Code?
No
Type
Non Benefited Staff / Student
Temporary?
No
Standard Hours per Week
19
Full Time or Part Time?
Part Time
Shift
Day
Work Schedule Summary
2 pm- 6 pm Monday – Friday
Is this a work study job?
No
VP Area
U of U Health - Academics
Department
00820 - Eccles Hlth Sci Library Oper
Location
Campus
City
Salt Lake City, UT
Type of Recruitment
External Posting
Pay Rate Range
14.00
Close Date
Job Summary
The Eccles Health Sciences Library ( EHSL) and is seeking a new partner in helping us improve the tech support for the students, staff, faculty, and patrons of the library as well as for the Eccles Health Sciences Education Building ( EHSEB).
In this position you will be the first line of support for users seeking help with technology in the buildings. These will include PC and Mac computers, A/V equipment, peripherals, printers, networking, and software. You will assist patrons with their personal devices as well, including their phones, laptops, tablets, and other computing devices.
We foster an environment of curiosity and encourage all our employees to think creatively and to propose new projects that may or may not have an immediate curricular impact. Previous employees have helped establish 3D printing and VR development programs, for example.
We value a diversity of cultures, backgrounds, orientations, identities, and life experiences. We know that we become better as we expand our ways of thinking.
Responsibilities
Computer Operator will provide tier 1 technical support and implementation of computer technology solutions to the library and the EHSEB. In a team environment, the individual will participate in the delivery of computing services to in-house and remote users of the library. The individual will be the first contact for technology support for classes, instructors, students, staff, and others with questions related to computer hardware, software, audio/visual, web services, printing, and other related technologies.
This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
Work Environment and Level of Frequency typically required
Nearly Continuously: Office environment.
Physical Requirements and Level of Frequency that may be required
Nearly Continuously: Sitting, hearing, listening, talking.
Often: Repetitive hand motion (such as typing), walking.
Seldom: Bending, reaching overhead.
Minimum Qualifications
One year of computer operations experience or equivalency (one year of education can be substituted for two years of related work experience); demonstrated human relations and effective communication skills are also required.
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Preferences
Work experience in using MacOS, Windows, basic networking and knowledge of predominant operating systems in the current computing environment highly preferred. Additional experience troubleshooting audio visual components including technologies such as microphones, projectors, and control units (e.g.- Crestron). Candidates should have a proven ability to work in a team environment while exercising a high level of reliability, communication and cooperation with colleagues. Preference will be given to those candidates with educational training in computer sciences, information systems, or related degrees in computing.
Special Instructions Summary
Additional Information
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS' post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.
All qualified individuals are strongly encouraged to apply. Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action ( OEO/AA). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/
Online reports may be submitted at oeo.utah.edu
https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
Posting Specific Questions
Required fields are indicated with an asterisk (*).
- * How many months/years of computer operations related work experience do you have?
- No experience
- Less than 6 months
- 6 months or more, but less than 1 year
- 1 year or more, but less than 3 years
- 3 years or more
- * How many months/years of customer service experience do you have?
- No experience
- Less than 6 months
- More than 6 months but less than 1 year
- More than 1 year but less than 3 years
- More than 3 years
- The position works from 2 pm - 6 pm Monday-Friday. Can you work the required hours?
- Yes
- No
- Available for some
Required Documents
- Cover Letter
- Resume
- Appropriate discharge document (such as a DD-214 – Member Copy 4) – Veteran Only – Call 801.581.2169
- Addendum to the University of Utah - Veteran Only - Call 801.581.2169 after submission
